Join IDeaS at the Converge Hospitality Revenue Summit to hear about key trends shaping our industry, network with hospitality’s brightest minds, and learn how to leverage technology to get ahead in 2023 and beyond.
From profit optimisation to meetings & events and advanced data insights, you’ll walk away with actionable insights to successfully drive growth for your properties.
Session content and times are subject to change.
17:30 
18:00 Join IDeaS clients from around the globe at this popular networking event. Enjoy cocktails, heavy hors d’oeuvres, and live entertainment as we honor our award-winning client innovators and partners.
7:00 
8:30 
8:45 A futurist and innovator, our opening keynote, Christina Heggie of Google, will share her distinct perspective on innovation opportunities within the travel industry.
9:20 Recent shifts led to buoyancy in many markets, however economic uncertainty and change are driving a focus on costs and the quality of revenues we take. Take a closer look at why profit optimisation, why now, and some tangible steps your organisation can take towards optimising for profit.
10:00 
10:30 Join of the industry’s foremost revenue management and global distribution strategy experts in a lively conversation on one of the most important topics today—the commercial organisation. Hear his perspective on how the commercial org has changed and, most importantly, where it is headed in the future.
11:00 Commercial leaders must become adept storytellers, leveraging technology to connect the dots and create strategies for success. Learn how IDeaS’ clients use Optix for G3 RMS to quickly see the big picture, have one source of truth, and identify the strategies that will drive business growth.
11:30 While revenue management has long been integral in the rooms division, it’s now becoming a team sport and property-wide discipline. Hear why it’s never been more important to realise the full potential of your M&E business.
12:00 
13:00 Generative AI software, like ChatGPT, is grabbing headlines and dominating the conversation in technology. Shane O’Flaherty, a leading innovator and driver of digital transformation, will share his expert analysis on how artificial intelligence will impact the hospitality industry.
13:35 The guest of tomorrow expects tailored products and improved buying experiences. Dr Ravi, IDeaS Chief Scientist and Co-Founder, will demonstrate how to go beyond static discounts and apply advanced analytics to flexibly price key rate plans such as advanced purchase, loyalty tiers, packages or promotional rates.
14:00 Change is the only certainty in life, and to change, you have to challenge the status quo. Join Joe Pettigrew, Chief Commercial Officer of Starwood Capital Group, to hear his approach to the ever-changing landscape and his thoughts on the "new status quo" roadmap.
14:30 
15:00 This session gives you an unfettered view into the minds of the world’s foremost experts on pricing, optimisation, estimation and forecasting. Join IDeaS Lead Scientist, Dr. Tugrul Sanli, and special guests, Dr. Ben Ding and Dr. Xiaodong Yao, for a deep dive on recent and future developments on G3 RMS, RM analytics, and some of the most pressing issues facing hotel pricing, automation and optimisation.
15:35 Get an in-depth update from key IDeaS leaders on its product vision and innovation roadmap that will redefine the future of revenue management.
17:00 
The Londoner Hotel is this year's location for Converge, IDeaS Revenue Summit located in the heart of London's famous Leicester Square.
IDeaS has a limited number of rooms secured at a subsidized room rate of £ 300 per night. Please book accommodations at the link below.
"We absolutely loved attending Converge and connecting with various IDeaS teams. It was an invaluable experience that exceeded our expectations."
"Quality content, good to hear about IDeaS' product roadmap to share with my team."
Converge 2023 opens with a welcome reception on Monday evening 24 July at 18:00 followed by a line-up of innovative sessions beginning Tuesday morning at 0830. We will close the summit with an evening reception following the sessions.
Converge 2023 will be held at the Londoner Hotel, 38 Leicester Square, London, WC2H 7DX, United Kingdom. The hotel is centrally located in the heart of London’s famous Leicester Square.
Converge 2023 will host senior leaders from across the hospitality industry interested in learning how to leverage technology to get ahead in 2023 and beyond.
Yes, Converge 2023 is a fee-based event. Standard pricing is $495 USD. Payment options are credit card or invoice.
Your registration fee includes access to all content, experiences, meals and networking during the conference, including admission to the Welcome Reception and Client Awards on Monday 24 July and the closing reception on Tuesday 25 July.
Register for Converge at https://go.rev.ideas.com/converge-summit
Cancellation requests made by 1 July 2023 are eligible for a full refund. Cancellation requests received after 1 July 2023 are eligible for a refund of 50% of your original payment. Cancellation requests must be submitted in writing to converge@ideas.com. If you are entitled to a refund, the amount refunded will be based on the fees paid and will be refunded to your original payment method.
Cancelling your registration does not automatically cancel your hotel and travel arrangements. You are responsible for your own hotel and travel related fees and adhere to the hotel or travel company’s cancellation policies.
Attire is business casual. Consider a light jacket or sweater as meeting rooms can be cool.
What are the health and safety requirements to attend Converge 2023?
The health and safety of our attendees is our top priority, and we continue to follow all government guidelines. We ask all attendees to avoid traveling to the event if they feel unwell.
Are discounted hotel rooms available for Converge 2023?
IDeaS has a limited number of rooms secured at a subsidized room rate of £300 per night. Please book accommodations here.
The closest Tube station to The Londoner Hotel is Covent Garden.
Ground transportation is not provided to or from the airport. Please consider booking a taxi, Uber or taking public transportation.
Contact converge@ideas.com with questions regarding Converge 2023!
IDeaS has prepared a template letter for you to provide justification for attending Converge 2023 in London. Download it, fill in your information, and go!
Download the Business Justification letter here.