Your Desk!

The global hospitality industry is headed into uncharted territory, but hoteliers must march onward with heads held high.

Join us for a session featuring our team of experts who have been in the trenches with our clients and understand firsthand the challenges you face. We will look at the actions you can take right now to become more proactive and resilient, gain competitive advantage and get your hotel #ReadyforRevenue.

  • Determine what you need to get Ready for Revenue and prepare for the ‘new normal’
  • Understand why revenue management is now more important than ever
  • Explore the industry’s biggest challenges prior to pandemic and how these have changed
  • Discover what IDeaS has been doing to support existing clients during the pandemic
  • Hear what hoteliers should expect from a revenue management system during periods of low or no demand


Rachel Stanley

Principal Systems Engineer, IDeaS Revenue Solutions

Rachel Stanley joined IDeaS in 2017, bringing with her nearly 20 years’ experience in resort revenue management, IT, and systems expertise in the UK. She was previously responsible for leading sales and revenue teams and finding strategic approaches to systems and IT infrastructure to enable her teams to deliver best-in-class client experiences. Rachel holds a BA Honours in Hospitality Management from the University of Portsmouth.

Damiano Zennaro

Director, Global Advisory Services, IDeaS Revenue Solutions

As IDeaS’ head of advisory services in the EMEA region, Damiano Zennaro is a firm advocate for the power of positive, meaningful transformations. He’s made it his mission to push the boundaries of revenue science into new verticals while supporting the ongoing success of IDeaS’ existing clients. Always looking ahead, he believes in the importance of proactively embracing change with trusted partners by your side.

Before joining IDeaS in 2019, Zennaro spent 16 years with InterContinental Hotels, most recently as director of revenue where he oversaw initiatives that achieved significant RevPAR uplift. He grew up in Florence and is based out of IDeaS’ Italian office in Milan, but he is a driving force across the entire EMEA region and is fluent in five languages. Ever the adventurer, Zennaro is an avid swimmer, camper, hiker, and mushroom forager.

Simone Leifels

CRM Operations Manager, IDeaS Revenue Solutions

Simone has nearly 20 years’ hospitality experience with an extensive background in hotel guest relations, Revenue Management, operations, and food & beverage management. As operations manager for IDeaS’ UK-based client relationship management team, Simone heads up supportive efforts for a wide range of hotel and parking organizations across Europe, Africa, and the Middle East. With a mission to fully understand all client needs and goals, Simone’s team consistently helps clients achieve greater profitability with IDeaS’ leading revenue management solutions. In her free time, Simone enjoys travelling, sports and spending time her family.

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