Achieving Commercial Success

Hospitality Technology Hub, powered by IDeaS


  Presented on
       8 March 2021


  Your Desk!

Session Details

The time has come for hotel organisations to shift from the siloed roles of sales, marketing, distribution, and revenue management to focus on a fully aligned commercial strategy. Join us for a series of insightful discussions to move your hotel toward greater efficiencies and profitability.



The State of Hotel Technology

A look at recent survey results, top technology solutions and the evolution of hospitality tech ecosystems.


  • IDeaS Revenue Solutions - Klaus Kohlmayr, Chief Evangelist
  • Hotel Tech Report - Jordan Hollander, CEO & Co-Founder


Marketing, Connecting & Converting

Meeting the new demands and expectations of travelers and online booking.


  • Hudson Crossing - George Roukas, Partner & Co-Founder
  • SiteMinder - James Bishop, Senior Director, Global Ecosystem
  • Triptease - Charlie Osmond, Chief Tease
  • Rocco Forte Hotels - Jan Arnold, VP of Sales


Innovation by Necessity

Tough times require creativity and disruptive new revenue, operational and engagement models.


  • Oaky - Erik Tengen, Co-Founder
  • MeetingPackage - Joonas Ahola, CEO & Founder
  • Penta Hotels - Ben Thomas, Chief of Commerce


Operationalizing a Successful Commercial Strategy

Commercial strategy will be your hotel's lifeline -- get actionable tips to set your organization up for success.


  • IDeaS Revenue Solutions - Mike Chuma, VP of Marketing, Enablement & Engagement
  • Kalibri Labs - Cindy Estis-Green, CEO & Co-Founder
  • Jumeirah - Marieke Siefers, VP of Revenue Management
  • OTA Insight - Gino Engels, CCO & Co-Founder


Networking & Product Spotlights

A chance to connect with tech partners and learn about new products and services for the industry.


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Klaus Kohlmayr

Chief Evangelist, IDeaS

Lea Jordan

Head of Marketing & Co-Founder, TechTalk Travel

Mike Chuma

VP of Marketing, Enablement & Engagement, IDeaS

Jordan Hollander

Founder, Hotel Tech Report

George Roukas

Partner, Hudson Crossing

James Bishop

Senior Director, Global Ecosystem, SiteMinder

Charlie Osmond

Chief Tease, Triptease

Jan Arnold

VP of Sales, Rocco Forte Hotels

Erik Tengen

Co-Founder, Oaky

Joonas Ahola

CEO and Founder, MeetingPackage

Cindy Estis-Green

Co-Founder, Kalibri Labs

Marieke Siefers

VP of Revenue Management, Jumeirah

Ben Thomas

Chief of Commerce, PentaHotels

Gino Engels

CCO & Co-Founder, OTA Insight

Gretchen Staubly

Global Marketing Director, IDeaS

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